Return Policy

RETURNS & REFUNDS

Return Policy

Rabbitter accepts return requests within 30 days of delivery.

RETURN WINDOW
30
DAYS
REFUND PROCESS
10
BUSINESS DAYS
RETURN APPROVAL
01
PRIOR APPROVAL
01 · RETURN WINDOW
30D

Returns Accepted Within 30 Days

Rabbitter accepts return requests within 30 days of delivery.

To qualify for a return, items must be returned in their original condition — unused, uninstalled, and in the same state as received, including original packaging and any accompanying tags or accessories.

A valid proof of purchase is required for all returns.
02 · START RETURN

How to Request
a Return

REQUEST RETURN

To request a return, please contact our support team at:

service@Rabbitter.com

If your request is approved, you will receive return authorization, along with a return shipping label and step-by-step instructions.

Returns sent without prior approval will not be accepted.
03
ORDER ISSUES

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If an item arrives damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and arrange an appropriate solution.

04 · RETURN RESTRICTIONS

Items Not Eligible for Return

×

Certain items are not eligible for return, including but not limited to:

Perishable or consumable goods
Custom-made or personalized items
Personal care or hygiene-related products
Hazardous materials
Flammable liquids or gases
Original shipping fees
Additional exclusions may apply
WE ALSO DO NOT ACCEPT RETURNS FOR:
• Sale or clearance items
• Gift cards

If you are unsure whether your item qualifies, please contact us before initiating a return.

05
EXCHANGES

Exchanges

To receive a replacement as quickly as possible, we recommend placing a new order after your return is approved and processed.

This ensures faster fulfillment and availability.

06 · REFUND PROCESS

Refund Process

Refund
1
INSPECTION
Once your return is received and inspected, we will notify you of the refund status.
→
2
APPROVED REFUND
If approved, refunds will be issued to your original payment method. Please allow up to 10 business days for processing.
→
3
BANK PROCESSING
Additional time may be required by your bank or card provider before funds appear in your account.
If more than 15 business days have passed since approval, please contact us at service@Rabbitter.com .
RETURN SUPPORT

Questions About a Return?

Contact our support team for return eligibility, return authorization, exchange, or refund-related questions.

service@Rabbitter.com
Rabbitter
Clear returns. Straightforward support.